What is your role at UPHS – Marquette? I am a member of the Patient and Family Advisory Board (PFAB) at UP Health System – Marquette.
What was your inspiration for getting into healthcare? I saw an ad in the newspaper about the formation of the PFAB and thought that I could provide information to help improve the experience for patients and their families at UPHS. I think it is extremely important that our community has the highest possible quality of health care services possible.
What’s a typical day like for you? What is it like working in this field? Our committee meets once per month and our members come from both Marquette and Delta counties. Typically, a variety of UPHS staff members attend based on which issues or needs are being discussed. In addition, I serve as a representative from PFAB to the Patient Safety and Clinical Quality Committee, which also meets once per month.
How long have you been employed here? Have you always been in the same position?
I have been a member of PFAB since its inception 4 years ago.
What are some of the big changes you have experienced in this position?
The biggest change, of course, was the move to the new building. It was very interesting to participate in a “Day in the Life” simulation of using the new facility.
What are some of your interests outside of work? What is your favorite local gem? My wife and I enjoy walking, hiking, biking, and snowshoeing. I am also on the YMCA Board and am active with the Scout Camp. Our favorite local gem is Lake Superior, whether it’s walking along the shore or watching sunrises and sunsets.
What do you enjoy most about working at UPHS – Marquette? I enjoy meeting various staff members of UPHS and have developed a deep appreciation for their dedication to providing high-quality healthcare to our community. I like to think that our committee input provides some small role in that.