UPHS – Bell Employee Spotlight: Andrea Glisson

What is your title with UPHS-Bell? 

Scheduler for Bell Women’s Care

What drew you to Bell? 

The location! Being so close to home is wonderful and once I got into Bell Women’s Care, the family atmosphere that we have has kept me here! We’re very lucky to have such great people to work with!

What is a typical day for you?  

I answer phone calls and schedule our OBGYN patients, I work on referrals to outside offices, I schedule surgeries for our doctors, I do a lot of prior authorizations and spend a lot of time on hold with insurance companies! And I also schedule patients down in our radiology department for various things!

People would be surprised if they knew:   

I’m pretty darn good at archery!  It’s something my husband and I enjoy doing together and I’m hoping to get my son into it more this year. It’s a great stress reliever and makes for some fun competition! And I also absolutely LOVE doing nature photography (animals, plants, trees, water, etc!).

Tell us about your family. 

I have been married to my husband, Chad, for 10 1/2 years!  We have a son, Colton, who will be 8 in December and attends Republic-Michigamme Schools. I have two dogs, Bentley who is my little best friend, he’s 9 years old and a teddy bear and I also have Bocephus, who is a 5-year-old crazy golden retriever.  

Name something on your bucket list. 

To hold a baby sloth!!!  And go zip-lining!

What aspect of your role do you enjoy the most? 

The best part of my job is getting to know our patients. It’s so great to be able to greet them by name when they come to the window and have that personal relationship with them. I think it helps them feel more comfortable when they can be friendly with us.  

Do you have a favorite quote? 

“It is our choices that show what we truly are, far more than our abilities,” Albus Dumbledore in Harry Potter and the Chamber of Secrets

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